Growing faster than Ops can deal with - SRE ServiceNow Employee Review

2.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Really good money shares package, The team hires lower levels of skill than what an SRE role really should be.

Cons

The company is resistant to change in to it's sacred cows. Engineers told to stay in there lanes, some of the issues that require daily manual work haven't been fixed in 4-5 years and we aren't allow to fix them. Management actively lies and works against anyone who makes them do their actual job.

Explore other reviews about ServiceNow

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great culture - Good pay - Leadership reasonability connected to employees (although recently it's changing for the worse) - Choose your growth pace: Great place to grow at a more relaxed pace or more frenetic pace

Cons

- Hard to get remote position nowadays - Could have better pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

pay was solid. i guess you can get in at a good strike price if you receive a new grant now...

Cons

- Bill and p5 are busy living the high life at F1 races and concerts, while the operators get cut - Leaders have been told not to promote internally. Only external candidates, ideally from salesforce - we just cut 2500 people and leadership refuses to even acknowledge it - Refresh #s are low and we have been told additional stock grants for lower than VP will be <1/2 or 0 - we continue to move away from what our product can actually do now we are just building screens and selling an unrealistic dream

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