Exciting - we all contribute to building the company - Anonymous employee ServiceNow Employee Review

5.0
Dec 2, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting place to be! This is one of the best company break out opportunities I have personally had the chance to be part of. It's not often in that you can join a company at that right moment, where there is an amazing story behind it- and ahead of it. The company is still formative- ample room to have a significant impact. Strong financial performance and recent IPO Experienced Leadership- inspiring track records and past experiences coming together Technical challenge Cloud + IT + Enterprise customers + Global Customers passion and active customer communities Growing the company by referrals- bringing the best people you have worked with is a plus.

Cons

Challenges are shaped by recent success and growth, so not bad challenges to have. Still relatively under the radar a bit for a company with this much going for it.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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