Growth Opportunities in a Toxic Environment - Anonymous employee ServiceNow Employee Review

2.0
Apr 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Due to the fast growth of the company, there are many opportunities to grow your skills, try new things, and gain exposure to areas of the business you may not normally experience in a larger company. There are many strong, smart people at ServiceNow. They will challenge your thinking and you will grow and learn from the experience.

Cons

I have never worked at a company where people on the team are constantly worried about being fired. It is well known the company fires people quite readily. If a project goes the wrong way, someone is blamed. There is no mentoring. Leadership does not take time to mentor individuals nor teams with mutual goals. Leadership refuses to reflect or acknowledge their role in projects going sideways. Rapid growth of teams is causing many roles to step on top of each other while leadership competes for sustaining their headcounts instead of working toward a joint vision. It is every man for himself. Show your value or be gone. If you choose to interview here, ask about the team turnover rate.

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5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great stock plans when joining company. Flexible hybrid/remote model depending on your role within the organization.

Cons

Stock has dipped quite a bit after the split but seems to be making a comeback. That hurts stock plan received upon offer.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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