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      Secureworks

      Part of Dell Technologies

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      Secureworks reviews

      Poor decisions at a time of critical transformation - Customer Success Manager Secureworks Employee Review

      3.0
      May 22, 2023
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      For many years the company culture was supportive and team-based.

      Cons

      The company has made many strategic errors in redefining themselves and are relying heavily on workforce reductions to remain profitable. Morale is low, as are sales.

      Explore other reviews about Secureworks

      5.0
      Oct 17, 2025
      Senior advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, work-life balance, very intelligent and nice people to work with

      Cons

      Leadership not always transparent and some reorgs along the way

      1.0
      Apr 24, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Formed good relationships with colleagues

      Cons

      Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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