Best MSSP! - Senior Cyber Security Analyst Secureworks Employee Review

5.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

- Pay (recently revamped Merit Pay Gates) - Get rewarded for accomplishments! - Benefits - People - Management - Numerous teams to move to after SOC

Cons

- Shift Work (pro or con depending on individual) - Client communication via phone (can be frustrating depending on client requests)

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Secureworks Response
7y
Thank you for taking the time to share feedback with us! We take a lot of pride in our company culture and strive to create an environment that is enjoyable for all of our team members. We are happy to hear that you are excited about our benefits and merit pay changes, that you enjoy who you work with, and are positive about career opportunities down the road. If you have ideas for how we can contiue to grow and improve, we encourage you to bring those ideas to your managers or our culture team. You can also send feedback directly to me at anytime by writing to feedback@secureworks.com. Thanks again! ~Nic

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5.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture of innovation and improvement.

Cons

Lean organization due to layoffs. A lot of work piling up on few people.

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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