Unsophisticated corporate and commercial bank - Senior Vice President Santander Employee Review

2.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice people and colleagues

Cons

Attention commercial and corporate lending officers and professionals. This is an extremely hard place to work. This bank is very unsophisticated and has too many internal groups that get in the way of doing other banks . The systems stink and Spain is not willing to allow the US bank to behave like peer banks. Constant turnover at every level. The executive management team has no idea on how to run a commercial bank as they are all consumer and regulatory people.

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5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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