Good place to learn what not to do in your next job. - Operations and Technology Associate Santander Employee Review

3.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Staff is generally friendly, very busy environment and days go by fast. Benefits are not half bad if your just covering yourself. Very flexible for the most part, but all depends who your report too.

Cons

Lacks good leadership, to many changes at once no stability with IT systems. To many unqualified people doing the work of many while managers sit behind closed doors. just make sure you keep your skills updated on your resume , when your voice of reason tells you it's time to move on, listen to that voice, it will be the best choice you ever made.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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