Branch Manager 3 - Branch Manager III Santander Employee Review

2.0
May 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Competitive products and some talented colleagues. Good footprint. Overall everyone is pretty nice, they just feel the pressure rolling down hill.

Cons

The career patting is all for show. The attrition is off of the charts for a reason. People can't see a future and the incentive plan is a profit and loss system directly from Citizens Bank along with the staff who created it. That relates back to career. All senior positions are from friends of friends from other banks (Citizens, JP Morgan, Bank of America) the branches and business bankers are the face of the bank, literally the most talented people are sprinting to the doors! Of course they will fill the positions with new people that will have to go through training and build a pipeline so there will be a lot of less production in the year over year revenue.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB, Benefits, hybrid work schedule in Dallas

Cons

Lack of advancement opportunities in Dallas

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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