Pros
I cannot in good conscience say there are any.
Cons
Passive aggressive and unsupportive management, chaotic schedules, being thrown under the bus by superiors when things don't work out because of higher up issues, no work life balance, unrealistic expectations. The nice reviews you see are current managers trying to keep staff. I was mandated to work overtime even when I specifically asked if this was the case, was told no, then mandated to pick up more shifts. Within the mandated overtime, I needed to complete job duties I was not fully trained on that I wasn't aware I'd be needing to pick up due to their inability to keep Direct Care staffed, because it is dangerous and they have no care for their employees quality of life. SLS has it's own problems, such as work calls and texts being routed through your direct phone (I have been woken up by clients texting and calling at 3 AM) use of your own car (I put 20,000 miles on mine in 6 months) but the chaos in Direct Care touches everyone, and doesn't seem to be looking to be resolved any time soon. Avoid this job.