So Much Potential... - Merchandise Associate Sam's Club Employee Review

3.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing company, coworkers were great, and the overall atmosphere was welcoming.

Cons

The older team leaders and management almost all have bad attitudes, gossip like teenagers, and run the store like it's a high school. Surprisingly, the younger managers(30 years old and younger) come off as far more mature when speaking to you. Older managers have huge chips on their shoulders and ego issues that lead to constant patronizing and condescension. They seem to especially hate it when you have more experience than they do and know what you're doing. I've worked in retail for 14 years, and never have I come across management that was this egotistical while holding positions that people a couple of years out of high school with no degree could obtain.

Explore other reviews about Sam's Club

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
4d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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