Not many are competient - Merchandice Prossesor Sam's Club Employee Review

3.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are great with a 401 (k) and one card providing extra money after your paycheck.

Cons

They love to say they want to stay within the store and promote within, but that won't happen. Management is very non-sympathetic; they don't care about what you have going on, and they only care about what happens in the store. Employees feel this, and it becomes a revolving door of employees. Quite often, their problems in the curbside will spill over to the rest of the store, expecting other departments to sacrifice their associates because they can't run that area at all. Not to mention having to look over your shoulder in curbside because the teamlead there will do her best to screw you over and write you up.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
2w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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