Used to be a decent job at a decent company, now it's a terrible job at a mediocre company. - Front End Associate Sam's Club Employee Review

2.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

For college kids, the pay is decent. For those without a college degree, Sam's Club offers great opportunities to work your way up a major corporate ladder - provided you have competent managers, a killer work ethic, and the drive to seek out raises, promotions, and transfers on your own.

Cons

The front end associate position (cashier) went from a simple and fun cash register position to a high-pressure, little reward SALES position. We're forced to push every primary member to upgrade from their $35/40 membership to a $100 membership. We're watched over our shoulders by managers, corrected multiple times daily by multiples supervisors/managers, and expected to shake down every member, every time. Adding insult to injury, if we happen to sell a "Plus" as it's called, we're rewarded with...food. They incentivize us with cookies, chimichangas, and candy bars. It's insulting. On our best weekends, we upgrade 10-15 members, and our regional managers expect 50 from each club...nevermind the fact that our club does far less volume in business than neighboring clubs. I can't stress how horrible this position has become. I'm a college grad working here (for a second time in my life) for extra income and I've never been under this much pressure in any sales role.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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