I quit because the policies are out dated and causes people to be discriminated - Sales Associate/Cashier Sam's Club Employee Review

1.0
Jan 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Some employees were the sweetest you would ever meet they made you feel welcomed Pay was good

Cons

Their "conservative" policies for hair, tattoos, and piercings are so outdated that it makes them look bad. If they wanted their company to look professional with no dye or piercings then also give the employees uniforms instead of allowing employees to wear their normal everyday clothes. They literally fear monger you against unions. Severally disorganized and orientation was a complete mess that the guy who was teaching me at the register left at least 5 or 6 times throughout my shift to do something or walk around to talk to other employees. Which later caused me problems because I did not know how to do certain things from paying off membership bills etc.. they want you to teach yourself. Some COS should not be COS I had at least two COS who would leave the front end to walk and joke around the store with other employees in different departments. Also, had COS who made employees below them feel like complete idiots or disrespected them. Push pluses and credits too much even when Sam's credit cards are the worst for fraud.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

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Sam's Club Response
2d
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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