Was good in the start but bad in the end. - Overnight Stocker Sam's Club Employee Review

2.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly people, sometimes good training, sams share at the end of the year, always have food in the break room. Can move to other spots in the floor if you know what the say. The boss was a very good guy and he listened and the cashier manger was also a great guy who listened. You can move to other places easily sometimes and most of the workers are very kind and awesome. I would only work here again if I knew that the mangers trained for better communication. If you do choose to work here. Being a cashier is okay, you learn the resister very easily and become friends quickly with other cashier. Some customers will come to you over and over because they like you more and it is nice to have a friendly convo. But, the plus selling can get very stressful. Working the floor is fun and can be rewarding but with the wrong manger it can be stressful and depressing.

Cons

Mangers have no respect for others, they looked down on others who aren't in their department, They do not LISTEN. You can tell them over and over what is wrong and what needs to change or what needs to be helped with. It all goes in one ear and out the other. Only the cashier manger was great and listened but when I went onto the floor the floor manger was awful. She was very kind but I do not understand how she got her job. She does not do it right and blames people for others mistakes and always complains. Being a cashier is easy on some level but the customers can be very rude and mean. Not to mention selling plus can get very stressful. Working overnight is very hard. Daycrew expects way to much out of night crew and night crew is always low of staff and get yelled at for everything when they don't have control of it. The new manger for overnights had NO idea what he was doing.He would walk around for hours or put all his work on others because he did not want to do it. They expect perfection and even when you do your best they complain. I had to take orders from day crew manger but couldn't do have of what she wanted because the night crew manger would make me do his work else where. Therefore, making the day crew manger mad at me and tell me that I do nothing. It is very upsetting when you do your best and all they do is make you feel like crap. Even when our boss told them to shape up and what they need to work on the mangers would only change for a week and go back to treating us badly.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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