Just a JOB - Checkout Supervisor Sam's Club Employee Review

3.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, great associates, decent pay for the work being done, free membership, work around schedule, profit sharing, employee stock purchase plan.

Cons

Profit sharing tends to be rare, management struggles due to the fact that they do not get support from the district/regional team, which tends to be passed down to the associates, "skeleton crews" is an often heard comment. Some of the upper management do not understand payroll, which can lead to low employee engagement. Tons of merchandising required, which is fine, but often becomes pointless as it moves the next day. Store technology is a huge opportunity... If this were any other company (Not a walmart corp) they would be following circuit city, radio shack, and best buy. Customer service is not a priority, which didnt bug me until I worked for another company and saw the difference.

Explore other reviews about Sam's Club

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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