Wouldn't Recommend - Cart Attendant Sam's Club Employee Review

2.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy to acquire this position Work outside in the warmth Automated cart pusher Unlimited water to drink Heated cart storage in the winter, though most time is spent outside working

Cons

Upper management is unwilling to accommodate needs Understaffed almost constantly Nature of position draws employees that tend to not show up for work or not work at all Work outside in the cold/rain Cart pusher is sometimes broken and management will not fix in good time or add more employees to make up for lack of it

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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