Ok company, great co-workers. - Membership Associate Sam's Club Employee Review

4.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

There is a real community feel at Sam's. People care about each other. We get profit sharing. Breaks are required, which means you tend to GET them, especially lunches. We get lunches for meeting safety goals. There is an associate of the month program and a "High-Five" program for members to thank employees for a good job.

Cons

It's a very large company. Which means you get the usual type of people at the top making "great" changes that often seem to fall short. It can seem like they aren't listening at times. Associate of the month feels more like a popularity contest or totally unrelated to the actual voting. The company pushes the upgraded memberships to the point that people who are otherwise excellent employees sometimes fear for their job because they can't get people to upgrade.

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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