It's was ok at the beginning but that all changed - Cashier Sam's Club Employee Review

2.0
Feb 26, 2012
Recommend
CEO approval
Business Outlook

Pros

I loved my co- workers I like the fact that we received a free membership card The pay was Ok Every now and then we would get free lunch in the breakroom

Cons

All they care about is how many pluses you get and they don't care how you get them, lie or whatever. They started doing this weekly coaching right before I quit to get the numbers of pluses up it was so annoying i felt like i was back in high school because they wanted you to take the strips home and study them! I changed my availability in the summer so by the time school started back it wouldnt be a problem but it took them like 3 or 4 months to change it so in the mean time i had to find people to work my shift, the manager even told the cos's not to change my schedule that i would just have to come in. They had cashier meetings at night like 3 or 4 times a month that lasted till about 10:30 pm sometimes later They also think everybody are muscle men bacause they want you to transfer everything from flatbeds,, most of the time by yourself. They sit in the office and watch everything you do by looking at the cameras..then they call you in the office to say you not saying the strip becauce they watching your mouth!! And just like Walmart they don't care about customer service.. Managers couldnt even get pluses but that want you too

Explore other reviews about Sam's Club

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
6d
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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