Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Sage

      Engaged Employer

      Sage reviews

      Absence of empathy and people-focused leadership at the senior level - Anonymous employee Sage Employee Review

      3.0
      May 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues and direct managers are awesome, the best people I've ever worked with. Always there to help and support.

      Cons

      From a technical standpoint, the organization feels outdated and resistant to change. There is little to no drive for innovation or continuous improvement, and the culture encourages basic task completion over creative problem-solving or forward thinking. This stagnation is demotivating for those who want to grow and make a meaningful impact. Additionally, there is a noticeable lack of empathy and support from senior stakeholders, who appear disengaged from the well-being and development of their teams. This was underscored by a recent statement from the CEO: “If you don't agree with this decision, there is life outside Sage.” Such messaging reflects a dismissive attitude toward dissent and healthy dialogue—further reinforcing a top-down culture that discourages open communication and trust.

      avatar
      Sage Response
      1y
      Thank you for taking the time to share your thoughts with us. We are currently in an exciting phase, leveraging AI and ML tools to break down barriers and enable our customers to thrive. As pioneers in the accounting space, we launched our AI-powered assistant for SMBs, Sage Copilot, and have since integrated AI functionality across our product portfolio. That said, we appreciate that there is always room to be better. We are eager to hear more from you on how we can further advance our innovative mindset. Please share your insights with us through our anonymous internal platform, Always Listening. Also, our commitment to colleague wellbeing and welfare remains steadfast. Therefore, if you have specific experiences of senior leadership disengagement, please share them confidentially with a member of our Colleague Relations team. To do this, contact People Services, and a colleague from Colleague Relations will reach out to you.

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Sage jobs | Sage salaries | Sage benefits | Sage interviews
      Sage reviewsSage review