Good pay and inclusive values, but poor leadership decisions are eroding morale - Cloud Operations Engineer Sage Employee Review

2.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Competitive salary compared to similar roles in Spain - International environment and the chance to work with global teams -Very inclusive culture — supportive of LGBTQ+ employees, gender equality, and human rights - Some flexibility with working hours

Cons

- The company recently enforced a 3-day office policy with no room for discussion, dismissing how it affects employees' personal lives -The CEO publicly dismissed employees’ concerns about hybrid work policies as “irrelevant” — this goes against the values the company claims to promote - Increasingly disconnected from the human values the company claims to uphold - We're expected to go to the office regularly, but there's no support for travel when collaborating with international teams — which feels inconsistent - Communication from leadership has been blunt and lacks empathy - Employees are encouraged to stay silent rather than voice concerns, which is discouraging

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Sage Response
1y
Thank you for taking the time to share your thoughts with us. If you have any concerns regarding hybrid working, please discuss them with your manager and wider team to ensure you receive the necessary support in adhering to the policy. As a people-centred organisation, we believe that flexible working, which allows for ample face-to-face collaboration, is essential for strengthening our culture and helping all our colleagues thrive.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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