Great place to work and stay for a long time! - Customer Success Sage Employee Review

5.0
Nov 16, 2024
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunity to change your career and move around globally while remaining at the same company - Great benefits and swag! - People seem to really enjoy working here and it's common to meet employees who have worked here for 20-30 years+. This is refreshing since the culture at other tech companies means that employees leave after 2 years - Caring CEO

Cons

While Sage is a great place to work, there has been so much change over the last few years and it's hard to keep track of it all. But the changes are necessary so I'm hopeful that it will stabilize soon enough.

Explore other reviews about Sage

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
3w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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