Best Software was a family environment Sage Software is becoming too aggressive of a corporate culture - Software Support Analyst Sage Employee Review

3.0
Mar 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefts, health insurance, time off, bonuses, well-developed HR program.

Cons

Management is becoming driven from the top down. Lower managers are trying to produce numbers for upper management. By so doing, they are driving employees to produce numbers. The customers are starting to lose out as a result. You can't take time for the customer because it will hurt your metrics. The training is great at first, but after 3 months they default on seeing and providing the real ongoing training needs. It starts to be a game of producing numbers because the upper management has decided that these numbers mean the company is going to profit. It gets to the point where lower management is resorting to dishonest means to try and produce the numbers. If something is important, but it isn't part of the numbers that the lower managers are trying to produce, it will be neglected because the lower managers are trying so hard to produce the numbers they can't afford to consider anything else.

Explore other reviews about Sage

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Sage these past 4 years has been both rewarding and energizing. I’ve really valued the opportunity to collaborate with talented teams across the business while helping evolve our Developer Content organization into a broader developer experience and AI-enabled function. One of the most meaningful parts of the experience has been seeing how open people are to innovation, collaboration, and continuous improvement. It’s been exciting to contribute to initiatives that improve both internal workflows and the experience for our developer community. I’m grateful for the relationships, growth opportunities, and trust I’ve been given throughout the year, and I’m looking forward to what’s ahead.

Cons

With so much innovation and transformation happening across the company, priorities can evolve quickly — but it also creates exciting opportunities to learn, adapt, and contribute to meaningful change.

3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

Cons

-Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

4
avatar
Sage Response
1mo
Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
See reviews by: Helpful|Rating|Date|All