Consider this a PSA: AVOID!!! Negative reviews here ARE factual. - Anonymous employee Sage Employee Review

1.0
Mar 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are on time (payroll is probably the one dept they haven't screwed up yet), good camaraderie among my coworkers, a few "good eggs" that you can learn from. There is also an overzealous group of people here desperately trying to salvage the Sage brand, as evidenced by their trolling of Glassdoor and lightning-quick response times. Kudos to you.

Cons

If you've seen the TV series "The Office" and liked it for its comic dysfunction. #lifeatsage is a perverted, morally disturbing version of that and you are one of the unfortunate characters in it. At a high level, the company's priorities and business decisions are driven by one person/a handful of people - which would be awesome if they had the mind of Steve Jobs. This is clearly not the case, as seen in continuously floundering business performance. But let's focus on day-to-day events that will actually impact your sanity and satisfaction (here's a few accdg to a BCG survey): 1. Appreciation for your work - there is none here. NONE. Unless you can change the business overnight or blindly take orders from the dictator/s here, anything positive or useful you deliver is basically ignored. Or worse, your manager (who knows nothing) passes it off and his/her work. There is blatant disregard for your expertise/skills that the company hired you for, which really speeds up employee demotivation. 2. Good relationships with superiors - if this involves anything that remotely resembles what you would expect of a good manager/leadership based on prior corporate experience (purposeful coaching, mutual respect, etc.), you are NOT getting it here. Dictatorship is alive and well here, so the health of your relationship with your manager hinges on your willingness to follow the ruling class - even if it makes no business sense. DON'T be foolish and expect your manager to vouch for you for doing what's right for the business/customer if it goes against the consensus of the ruling circle. 3. Company's financial stability, job security - Sage is a global company with presence in 20+ countries, so there's that. The Reston business, though, is up for sale and it feels like the mother company is just itching to get rid of it. Let's also not forget the fact that sales are routinely missed. 4. Learning and career development - Every place presents an opportunity to learn. Here you'll learn a lot here about: launching products that DO NOT work, selling products that don't deliver on customer needs, ignoring what your customers want, following blindly even if all the data/facts tell you otherwise, how to effectively pass blame, the list goes on... Career development is a concept that's completely foreign to Sage. It's pretty normal here for managers NOT take the time to appropriately onboard and integrate their new hires, talk them through the business goals and strategy (oh wait - there's NONE!), clearly articulate deliverables/what you'll be measured against, etc. IF your manager actually has a development conversation with you (yes, that's optional in this place), it's haphazardly done. How your responsibilities evolve has nothing to do with honing your skills, or what you'll learn from it. It's influenced SOLELY by what needs to be done and whether or not you have the bandwidth. 5. Company Values - This is the only place I've worked for where senior/tenured professionals are routinely chewed up in front 10+ people. What should be reserved for a private coaching conversation is being discussed in a business meeting - complete with a sprinkling of swear words and the company's leadership team condoning it. You'll see VP's and entire teams engaging in a blame game. Remote meeting participants are put on mute so that those in the room can disparage them. The ruling class here is completely tone deaf to the concerns of the worker bees. It's no wonder that they turn a blind eye to the astronomical attrition rate. You're probably thinking - wow, a lot of HR issues here, why not report them? Reston HR is a joke: the job is more of being a mole to leadership vs. addressing/escalating employee concerns, implementing checks and balances. My faith in global Sage's HR is dissipating quickly since these concerns have persisted for YEARS.

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Sage Response
9y
Thanks for your feedback. Our business performance is really good, a few hightlights based on FY16 close - 70% recurring revenue growing at >10% p.a. £1.6bn revenue and there are 72m businesses in our market, of which only around 1/5 have a purchased software solution. Sage is the only global company who can take a company from start-up through scale up to enterprise, providing hybrid on-premise / cloud products for the ‘customer for life’ installed base and cloud accounting products to win new customers. There are some amazing leaders at Sage, but we know we can do better, hence the new leadership programme which 2000 leaders will be undertaking (also new leaders will continue to attend). In the Sage Academy, you'll find a multitude of opportunities to develop your career, also in the new careers section on Your Sage you'll find lots of great tools to help grow at Sage. Don't forget the Mentoring@Sage programme - have you looked at the fantastic Mentoring@Sage portal (you can get to it from Your Sage via the careers section). A mentor is a confidential trusted advisor, outside of line management, focussed solely on enriching the career experience of mentees. Mentors will share no strings attached advice, ideas and insights from their experience to help mentees navigate challenges they face. This mentoring role is very different to the role of a line manager who is more focussed on role performance. Meanwhile let me confirm that unethical behaviour is not tolerated at Sage as detailed in our Code of Conduct, and you and all colleagues here have access to the free and confidential ‘Safecall’ line in the event you wish to draw attention to any wrongdoing. If you have concerns about unethical behaviours, please use Safecall. Thanks again for your feedback.

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3.0
Apr 15, 2026
Recommend
CEO approval
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Pros

-Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

Cons

-Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

4
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Sage Response
1mo
Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
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