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      Great colleagues hindered by lack of growth opportunities - Customer Success Specialist Sage Employee Review

      3.0
      Mar 29, 2026
      Customer success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people in the office were great.

      Cons

      Lack of upward mobility, they promise you the moon and when it’s time to deliver they act like find every excuse not to invest in growing their internal teams.

      avatar
      Sage Response
      1mo
      Thank you for sharing your experience and for highlighting the strength of the people you worked with. That sense of teamwork and connection is something we aim to foster. We’re sorry to hear that your experience of career progression didn’t meet expectations. Supporting development and creating opportunities for growth remains a priority for us, and we’re committed to providing colleagues with resources to build skills and progress their careers. We also recognise how important transparency and follow‑through are when people invest time in their development, and we continue to refine our processes to better support colleagues as they grow. We appreciate your feedback and wish you every success in your next chapter.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      3.0
      Apr 15, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pay’s decent -Benefits are solid -The Sage Foundation feels like proper philanthropy -Some genuinely nice people -If you’re happy treating work as just a payslip and don’t mind things being a bit dull, Sage is actually quite a comfortable place to be. That stability is a real perk

      Cons

      -Far too many layers of middle management and general bureaucracy -The Ai push is getting a bit daft -Not especially innovative, so the work can feel quite uninspiring. I’m grateful to be employed, but if you’re after something more interesting, Sage will probably disappoint. That said, some people prefer it that way, fair enough -The office / hybrid requirements feel a bit pointless -Sage doesn’t tend to do layoffs, which is good, but it does mean there are quite a few people where you’re not entirely sure what they do. A lot of meetings, essentially. Even the positives come with trade-offs

      4
      avatar
      Sage Response
      1mo
      Thank you for taking the time to share your thoughtful and balanced review. We’re pleased to hear that you value your compensation and benefits, as well as the work our Foundation do, among the areas you’ve highlighted. We also recognise the points you’ve raised around bureaucracy, innovation, and the pace and focus of change. Different people are motivated by different things at work, and it’s helpful to hear honest perspectives on how our structure, processes, and priorities can impact day‑to‑day experience and engagement. Feedback like yours helps inform ongoing conversations as we continue to evolve our ways of working, use technology more meaningfully, and improve the products and experiences we create for our customers. If you’re open to sharing further insight, we encourage you to do so through our Always Listening survey. Thank you again for your openness and for being part of Sage.
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