24/7 customer support is praised for fast resolutions via live chat and phone, efficiently handling returns, damages. - Technical Support SHEIN Employee Review

4.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Responsive, efficient, 24/7, reliable, quick.

Cons

Inconsistent, delayed, errors, environmental, limited.

Explore other reviews about SHEIN

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good as per industry standards

Cons

No cons for this employer

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay. Free weekly lunches for salary. Lots of swag. Volunteer ops.

Cons

Chinese are fully taking over. For every quit/term an “intern” is replacing them. They treat associates like slaves.

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