A great company that has lost its way over the years - Anonymous employee SAP Employee Review

1.0
Feb 20, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Market leader - Focus on people and processes - Very smart people, committed - Core products are of top quality, providing real value to customers

Cons

- No longer as good with career growth - management has programs for talented employees but its all talk and no action. - No clarity of vision from management - Focus has been on sales and margins rather than product quality, retaining top talent and good processes - Local/regional top management is pathetic, more keen on empty talk rather than making any "real" changes and improving the work-life balance for employees.

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Pros

Management are invested in early talent success

Cons

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4.0
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Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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