Is it really worth it? Be careful before signing on - General Manager Rush Enterprises Employee Review

2.0
Apr 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Work with some great people and customers who are passionate about the industry. Rush Enterprises pays well but don't let that get you sucked in. The trucking industry is fragmented that creates lots of competition and opportunities in sales and service. That means we strive to be the best all around parts/service/sales/repair option around. But a strong word of caution. That competitive environment causes issues.

Cons

Because...culture is everything. While I am able to maintain a great culture and environment with those I work everyday with, it is the culture of CHQ that has been driving down issues that affect the quality of passion that people had. What used to be a place to go out and make it your own and drive business now has turned into a heavy handed overbearing environment where everyone is tied to their computers looking at and responding to emails. The amount of emails and conference calls from CHQ and the amount of reports is truly insane. You have taken people who have proven themselves in growing the business and turned them into computer nerds analyzing reports and information leaving less and less time to drive the actual business and take care of employees. I get enough FW emails from up the chain and have to put up with mass amounts of Compliance emails that never end whether it's daily/weekly safety reminders or the always informative FYI...please stop the insanity. The engagement surveys for 2 years now I know have generated common issues yet very little has been done. You know who your micromanagers are and those who send out routine emails that no one reads anymore. Do something about it before you lose more good people or fail to attract talent that will end up just PO and leave.

avatar
Rush Enterprises Response
7y
Thank you for providing this feedback and expressing your concerns. We value our Employee's perspective and the opportunity to respond and address these concerns. As a General Manager, we encourage you to use all levels of support to provide you the success you desire for your Team, your Dealership, the Company and above all else, your Customers. In this very competitive and fast-paced environment, we do our best to provide you and your teams with the necessary and comprehensive data and communication to ensure you have the tools to make quick, educated and informed decisions necessary to achieve success for your Dealership and your Customers. We have launched items such as the "Dashboard" to provide Dealership Leadership a central repository of information at your fingertips that you can review at your leisure. This is designed to allow you more nimbleness in managing your business and ability to perform for our Customers and Employees. Although many things aren't perfect, we do take such things as our Employee Engagement Survey - "Our Voice" - seriously, to help shape and drive culture change within our organization. Above all else, we do count on you heavily as a leader to help drive this change and help the organization get better. We encourage you to provide your feedback through the proper channels and encourage your employees to do the same.

Explore other reviews about Rush Enterprises

5.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the job and company overall.

Cons

No cons at this time.

2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has been in business over 60 years. The company has multiple locations in the United States.

Cons

Lack of support and communication from different levels and different departments of management on what is expected. The lack of prioritizing or being able to reach management for direction makes things inefficient. Having many people leave in droves is indicator.

See reviews by: Helpful|Rating|Date|All