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Royal Caribbean Group

Engaged Employer

Resolution Agent - Customer Service Representative Royal Caribbean Group Employee Review

5.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Beautiful job, an incredible environment that showed me a different perspective of how to o handle guest and provide different options for their vacations

Cons

Not applicable for this a field

Explore other reviews about Royal Caribbean Group

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty chill company to work at

Cons

Just pretty far of a drive with RTO

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

- Ability to move roles in company - Decent Pay - Cruise Benefits

Cons

- Shady Leadership - Low Morale from continuous broken promises - Talent is not important here - Executives detached from company employees and joke about it on company calls - Tracks attendance and used for performance reviews - Hiring and Promotional practices are case-by-case

2
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