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Royal Caribbean Group

Engaged Employer

Be a sheep, accept less than you're worth. - CVP- Inbound Royal Caribbean Group Employee Review

3.0
Jun 28, 2014
Recommend
CEO approval
Business Outlook

Pros

There used to be decent money available within the call center. However, the gravy train is over. With a ridiculous amount of new hires it has made it impossible to get overtime and make more than 40k annually as a good salesman.

Cons

They have over staffed which will keep incentive low and drive out the employees that are skilled salesmen desiring more than 50k annually.

Explore other reviews about Royal Caribbean Group

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with a clear direction

Cons

Too matrixed of an organization

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive. You get a free cruise.

Cons

The culture here was ok, though not the best. Now with a VERY strict 9-5 policy, the entire company is feeling the grip of the execs. No exceptions for anyone who has a doctors appointment or needs to pick up a kid or adjust their hours slightly to get through life. Many employees have to work extra hours, travel across the world, and work based on other time zones due to projects spanning across the world. No matter, 9-5 or pack your things. Execs are demanding more control, they seem to forget that they placed their office all the way in the traffic zoo of the Port of Miami. No one is happy and now you can hardly get out of the port at a decent time. Would have loved to see some execs and vps fight against this but it seems they only care about protecting themselves, and Mr Liberty is having his way. I hope he enjoys this act of control as it is making his employees miserable. Expect high turn over soon or layoffs, or both. Many of the small benefits have been rolled back without any announcement (food discounts, commuter discounts) without any notice. We have lost the plot, we are selling vacations, not saving lives.

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