Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 281 reviews)); "This job offered great pay and was straightforward." ((in 153 reviews)); "working with great people and teams in a environment with rich company culture." ((in 58 reviews)); "Great leaders and coworkers." ((in 50 reviews)); "Great company culture from Marriott and good HR." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 193 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 131 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 88 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

Money oriented and no quality - F and B Service Ritz-Carlton Employee Review

1.0

Jul 4, 2024

F and b service

Recommend

CEO approval

Business Outlook

Pros

Every one just look at the money and look at personal gain....attracts very low qualified individuals and certain nationalities such as Indians and Nepalese start dominating ... very bad considering they can not attract locals in Cayman because the leadership is not oriented towards and never have a plan to employ locals to follow local labour law and rather rely on uneducated people to make them work 12 hrs shifts

Cons

none really ... they just exploit you relying on you working average 60 + hrs a week and for people with no education and coming from other counties is good enough.... however working that hours if it was a good managemnet and leadership with education they should know better thst after certain hours your productivity, engagement and employee well bing and work life balance decrees... but here you go money only matters

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5.0

Jun 20, 2026

Communications agent

Recommend

CEO approval

Business Outlook

Pros

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Cons

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

4.0

Jul 6, 2026

Meetings & special events - administrative assistant

Recommend

CEO approval

Business Outlook

Pros

- Supportive Workplace - Organization - Growth Opportunities

Cons

- Low Pay (Especially compared to cost of living in the area) - High Traffic Area

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Ritz-Carlton reviews Ritz-Carlton F and B Service reviews Ritz-Carlton review

Ritz-Carlton

Money oriented and no quality - F and B Service Ritz-Carlton Employee Review

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