At first exciting, then the propaganda wears off real fast. - Anonymous employee Ritz-Carlton Employee Review

4.0
Jan 6, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great to work with.Chance to go out of town to work to open other hotels.This particular Ritz is managed by Four Seasons.Free meals and uniforms

Cons

Upper management has little or no idea what goes on in depts. outside front of the house.There is a need for them to micro manage those departments.Atta-boys are frequently given to the wrong people.Little or no warning of impending lay-offs or less hours.It seems the longer you're there the more you get away with, performance wise.

Explore other reviews about Ritz-Carlton

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great pay - Fun environment - Free meals

Cons

- Lots of walking - Can get hot

1.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits for retirement, and hotel discounts.

Cons

The GM creates a toxic work environment. HR didn’t respond to emails, and couldn’t handle the workload. The accountants think they’re the best thing since sliced bread and only ever send nasty emails to other staff members. Favoritism is frequently, and blatantly displayed.

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