Good work culture but challenges with probation and KPIs - Customer Service Specialist Revolut Employee Review

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, good work culture, transparent performance assessment

Cons

Scrambled knowledge base, hard to attain KPIs, hard to clear probation

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Revolut Response
1w
Thanks for sharing your experience. We’re committed to creating an environment where success is shared and continuous growth is encouraged for all. We set clear performance expectations to promote development for all employees. This reinforces our commitment to continuous growth and learning for team members. We appreciate you taking the time to share your perspective.

Explore other reviews about Revolut

5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote! Manageable workload Lots of autonomy

Cons

Performance is too data driven. Data only works when you interpret it correctly.

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

+ Everyone knows Revolut - easier conversations. + Product is top tier. + Good benefits. + Good on your resume.

Cons

- Poor sales leadership - for a company so successful, very shocked at the low calibre of talent in senior sales roles. But product is so strong and they are not measured on employee retention so impossible for them to fail. - Tech stack minimal. - Large elements of favouritism.

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