Technical Support - Technical Support Engineer Red Hat Employee Review

2.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

- Having "Red Hat" on your resume - Free training, if you can get approval

Cons

- The new management for technical support has made it very clique-ish. If you worked for Apple, you can do no wrong, promotions and raises flow like water. If you didn't work for Apple, leave. - Poor work/life balance. Management demands you stay late, skip lunches, etc - all for the "customer" - Under paid by about 30% - Too few people for workload - No appreciation - Promotions are dangled like carrots so you skip pay raises, haven't had a raise in 18 months, not even a pay bump. - Claim to be about meritocracy and transparency, but if you counter anything management says, you are blacklisted

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