Unpaid amateurs wouldn't be this bad - Customer Service Representative Randstad Employee Review

1.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Can't find one. Having a job, I guess?

Cons

Working through Randstad for a company that worked for a company that worked for a tech giant: - schedules were shared WEEKLY through excel sheets. Not GSheets, nothing online and collaborative. Excel sheets. So many versions of the same docs flying around that they had no pulse on what was happening. They confirmed my vacations and still called me at 8:40AM on a Sunday while on PTO asking "shouldn't you be working?" - Salary was slightly over minimum wage for a highly demanding technical role; - WFH role, we had to be on a call all day so they knew we were working. So much micromanagement; - Had a clause to pay back training. They charged me when I left. The fun part? I had done this job before for another company, so I had had the training. I actually helped provide the training. Without me and other former job workers in that training group, that training would have been doomed. - Schedules, PTO aside, were still managed in a braindead way. - Leadership was anecdotal.

Explore other reviews about Randstad

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team. My Manager was incredibly supportive, understand, and always rooting for myself as well as my teammate's success. Remote work was highly flexible and accommodating.

Cons

Pay was a little low and you don't get paid for holidays in your probationary period but there's growth opportunities after 6 months of employment.

1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Recruiter was responsive at first, and the team I spoke with at the client company seemed professional and genuinely kind.

Cons

Here’s a more detailed “Cons” you can use and tweak: Cons: I went all the way through onboarding for a contract role, spent a full day last week chasing down and uploading sensitive documents (including my passport), and was told I’d be starting this week. Then, at the last minute, I got a single text saying I “didn’t pass” a third‑party ID check — with no explanation of what supposedly failed and no formal notice or report to review. As an American citizen using a valid passport, it’s really disturbing to have a job pulled over an opaque automated screening and to be told “other factors” were flagged without anyone willing or able to say what they were. Even after repeatedly asking, I was given no more than a generic privacy policy and bounced between contacts, which feels extremely careless with my time, my livelihood, and the very private identity data they collected. Best‑practice guidance for background checks says candidates should get clear written notice and a chance to understand or dispute issues before a job is taken away; that absolutely did not happen here.

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