Outdated unsupportable buggy software - Customer Success Engineer RWS Group Employee Review

1.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Can’t think of any other than people here usually stay for decades.

Cons

Same as above, the lifers and long timers are set in their ways. Can’t teach old dogs new tricks The software suite is a total piece of crap. Outdated and very buggy, engineers or lack thereof to fix the bugs which makes it unsupportable. Very angry customers as a result of the buggy software. Some bugs and tickets remain open for years. While the bugs remain unfixed, they keep introducing new features. Some won’t work and become new bugs. Director of technical teams is a project manager with no technical background. The director rants on and on about politics and how many software issues there are, but does nothing to address them. Hear the same things every week in the same meetings.

Explore other reviews about RWS Group

5.0
May 26, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Excellent place to gain hands-on experience with AI/ML training data workflows. The project guidelines are very clear and structured.

Cons

The work is highly repetitive and sitting for long hours requires deep focus. Deadlines are tight with strict weekly accuracy quotas.

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent paying side job, flexible hours

Cons

Absolute nightmare to get paid. You WILL have to complain in order to get paid, and you will most likely have to complain more than once in order to get the answer you need. I still haven't been paid for work done months ago! Everyone that reads this with a similar issue needs to do what I did and bring it to the attention of the state labor boards.

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