RAC - Customer Service Representative (CSR) RAC Employee Review

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

good support from team managers, good facilities - nice building to work in. Good bonus structure,

Cons

unrealistic targets, pressure from SLT management. Say support mental health but this is not followed through on agents level.

Explore other reviews about RAC

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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