1.0
Jun 6, 2023
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Most people are nice and empathetic, probably due to building trauma bonds from working here
Cons
Absolutely everything, One of the most degrading and mentally draining jobs in existence. Prepare to be shouted at for hours on end by customers who have been left roadside for hours, sometimes even days. There is no complaints number, or proper escalation process in place meaning call handlers take the brunt of it all.