Do not work here - Customer Service Specialist RAC Employee Review

1.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

None, pay is alright (sometimes £40 and hour)

Cons

-the managers and seniors treat staff like children and some can be extremely rude -customers are constantly shouting at you on the phone, managers will not take over the calls -no progression unless you’ve been working there for 10 years+

Explore other reviews about RAC

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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