Awful - Anonymous employee RAC Employee Review

7 years of tenure and 2 pay cuts later, I have to say this company treats their staff like modern day slaves. And they do not treat their members any better by driving prices up every year! No thanks for tenure. Bonus slashed by 50% and basic wage put down by 30% for some. Basic wage may be higher than other call centers but I can guarantee you, you will be better appreciated as a human being by other organisations. If you would to relive your high school days and be treated like a mindless teenager then this job is definitely for you.