An unethical, heartless and utterly disgusting 'company' to work for.... - Customer Service Advisor RAC Employee Review

1.0
Aug 14, 2016
Recommend
CEO approval
Business Outlook

Pros

NOTHING. Training is rushed. Told to 'take ownership of calls' and yet when customers complain its YOUR FAULT.

Cons

Bad pay. Long hours. Relentless calls coming through from RUDE, DISGUSTING excuses for 'Human Beings'. Contract staff via agencies have NO EMPLOYMENT RIGHTS. Sacked over the phone with little care as to how devastating this can be to someones emotional well-being. Contemplated suicide after this.

Explore other reviews about RAC

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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