Get In and Get Out - Anonymous employee QAD Employee Review

2.0
Dec 28, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice physical plant in a beautiful part of California, co-workers are basically good people (though caught up in a bad system that encourages backstabbing), free lunch, onsite exercise room.

Cons

Senior executives and department heads "manage" by reacting to CEO's spur-of-the-moment and frequently unrealistic demands. They don't say "no" to him because that's a sure way to lose your job. Actual work is then pushed down the org chart and any questions about what needs to be done are seen as insubordination, so line employees are frequently in the dark about specific requirements for a deliverable. A big fire drill ensues, then the CEO doesn't like what is presented and the employees are marked as "failures" and senior management throws them under the bus to keep their own jobs. Long-term employees, in addition to be agile about avoiding visible work, tend to be cynical and prone to lying and blame-shifting to cover their own tails. Turnover is relatively high due to arbitrary ranking of 10 percent of employees as "under performers" twice a year. In other words, if there are 10 people in your group, 1 of you has to be designated as an under performer. You will get no raise and will be laid off in the the next round of frequent "house cleanings". If you go to work there, try to avoid getting "promoted" to management. You have no authority, as the CEO micromanages everything, yet you are held account for producing results he can't clearly define until he sees what you've delivered -- which he won't like. The next step after "promotion" is out the door -- my group has had six managers in four years! QAD is an OK starting place or an interim job, but not as a long term place to build a career. Those who stay develop something like "battered wife" syndrome and believe they have no options but to continue to remain in an abusive system. Also, very little of what is done here conforms to software industry standards, so you'll develop some bad work habits if you hang around too long.

Explore other reviews about QAD

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Cons

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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QAD Response
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Cons

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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QAD Response
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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