CSM role - Customer Success Manager QA Employee Review

3.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible working, friendly colleagues, nice office location

Cons

Senior management. No clarity around advancing career internally

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QA Response
1y
Thankyou for sharing your experience with us and we are pleased to hear that you appreciate the flexibility, positive culture amongst employees we have here at QA and our great office location in London. We understand that career progression and clarity from senior management are important. We are already focused on increasing this with regular Town Hall updates from senior management and also on growth/development opportunities for our employees which will be delivered to the business in the very near future. If you have any suggestions, we would love to hear them so please reach out to the People Team.

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5.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

good company helpful colleagues managers

Cons

nothing to say about this company

1.0
Aug 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The skills platform developed by the former Cloud Academy team was innovative and well-received by customers.

Cons

Since my voluntary departure, the company has proven to be unreliable and somewhat cagey. Under the terms of their articles of association and ISD, they had 12 months to repurchase my preferred shares. Nearly 18 months have passed, and they refuse to repurchase my shares or communicate any reasons for the delay. One might conclude that they are dealing with financial difficulties.

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