a roller-coaster ride with its highs and lows - Customer Service Staff Publix Employee Review

3.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

great long term opportunities pay better than others in the industry benefits if you qualify are adequate advancement opportunities for anyone with the ability promote from within

Cons

nearly always working weekends and odd hours management not always competent tough to get rid of those that don't fit the Publix culture lack of training for managers tends to cause problems performance evaluations are useless for those that do their job well as feedback between them is often hard to come by unless you make a mistake.

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3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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