Looking to leave - Customer Service Associate Publix Employee Review

4.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

I had very good department managers that did their best to make our team work well together and make us all feel appreciated (for the most part).

Cons

I had a store manager that denied me pay raises during the pandemic because of a total of 10 tardies in 6 months. This same store manager had my department manager scheduling me in other departments that were short-staffed where their base pay was more than I was making on a regular basis, putting me into full-time territory as a part-timer in school. It was blatantly exploitative and when I brought this up to him, he told me I could quit and find another job, so I started looking. He has since been demoted back to a department manager because so many people complained about him. Still, I can't get over the 2 years during the pandemic where he was able to override the scores on my evaluations that should have earned me a raise, just because I let them overwork me and I came in a few minutes late after just getting out of class.

Explore other reviews about Publix

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job good coworker to be honest

Cons

Low pay and boring work

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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