Dead End Job, No Opportunities, Stay Away - Customer Service Staff Publix Employee Review

1.0
Mar 14, 2015
Recommend
CEO approval
Business Outlook

Pros

If you WANT only part time work, at least they pay a couple dollars more than other places.

Cons

There are so many it's hard to know where to start. First, expect to be kept at part time for a really long time. Like, forever unless they're desperate. The management team is atrocious. They browbeat the employees and set up a dog-eat-dog atmosphere. There are so few full time spots that everyone is clawing over each other to get them. Then you are told one day there is one ft spot authorized and then you hear there never was a ft spot. The turn over rate for this store has been astounding. Thereally were about 6 people who left stores in Florida because they were told if they relocated they could be full time. When they got here, they were told there was ever any intention to make them full time. All 6 are leaving, or have already left. One young man even had a company form with a box checked showing full time - after he moved from FL to NC (on his own) our store claimed it was a typo. He has worked for Publix since 2007. Favoritism is rampant and not based on quality of work. All in all its perhaps the worst place I've ever worked. I once worked a 13.5 hour shift and am regularly scheduled 10 hour shifts just standing in one spot all day. No thank you at all. Instead, they spent time going over how awful it was that I was 15 minutes late the day my pipes froze and burst. (I called). Expect no raises and few benefits. Once you get into a department, there's virtually no way to cross train because they are so short staffed. Our department started with 6 people, now we have 2. And it's like that in the whole place. Not a good place to work, avoid unless desperate.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You can buy stock after one year

Cons

Having to deal with rude customers

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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