Accommodating Job - Customer Service Staff Publix Employee Review

5.0
Jul 2, 2010
Recommend
CEO approval
Business Outlook

Pros

I worked for Publix while putting myself through college and grad school. My managers were always very accommodating to my schedule needs. I was also in the military during part of my time at Publix, and was afforded every opportunity when I returned from duty. The pay is not tops, but the benefits more than make up for it.

Cons

As I said, I put myself through college while working at Publix. Unfortunately, my college education came at the sacrifice of my career at Publix. The company values commiment to the company over education. You will find very few managers with 4-year degrees, and only a handful with graduate degrees. To that end, now that I have completed an MBA, I find it very hard to sell my superiors on the value of my education. All operational management positions, and most corporate/support positions are filled by those who chose Publix exclusively.

Explore other reviews about Publix

5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid place to work. They like to promote anyone with the right attitude.

Cons

Customer service can be a lot.

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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