4.0
May 23, 2010
Current employee
Naples, FL
Recommend
CEO approval
Business Outlook
Pros
They pay more in wages, and give you more in stock than any other retailer. Most associates I know that have left Publix, always come back. The grass is not always greener on the other side.
Cons
The customer is always right, and in my job class I see a lot of kissing up to customers we know are in the wrong. Always err on the side of the customer and making them happy, than to do what you think is in the best interest to your bottom line. I've seen many people get away with making these fraudulent returns, but we cannot say anything in a phobia of upsetting a customer.