Loyalty and seniority will never stack up to the politics - Customer Service Staff Publix Employee Review

2.0
Jul 10, 2012
Recommend
CEO approval
Business Outlook

Pros

-Stock is great. 401k is excellent -Job security. Publix doesn't fire anyone, which sucks if employees are incompetent, but at least you'll never be laid off or fired for minor reasons -Hours are flexible, but not nearly as good since the implementation of OASIS

Cons

-Seniority and hard work does not pay off at all. I have been passed up for better positions by people who previously quit publix and decided to come off. It crushes your confidence and desire to continue working hard. -The politics is absurd. I know every company has it's political nonsense, but it really is all about who you know in this company. My store manager puts all of his friends on the "fast track," and it has really killed the morale in our store. It's pathetic and he refuses to take responsibility -The pay is okay if you're starting, but after seven years of employment the people who start now make almost as much as I do. The raises are poor and don't reflect upon the time put in with the company and are not in line with performance. The evaluations are biased and nobody in our territory makes more than the allotted $.50 per year, unless of course you know the store manager. -Management is lazy/incompetent. I have had the pleasure of working with some really fabulous managers who work hard and expect a lot out of their employees but will treat you fairly if you perform well. Unfortunately, those are very few and far between and are only becoming more scarce as the morale is dissipating with the unfair politics and favoritism. We are all very overworked and underpaid and not fairly treated. It's such a shame.

Explore other reviews about Publix

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You are in charge of your paycheck. What ever you can run determines your check. I was easily making $40+ running a 160. Most days I would clock out with 180-190 also making around 47 an hour.

Cons

Not too many cons. Only thing is it’s a physical job and no set schedule.but in the plus side you get your rest.

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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