Great place to work, too little pay, not enough hours - Customer Service Staff Publix Employee Review

3.0
Aug 12, 2011
Recommend
CEO approval
Business Outlook

Pros

It really is like joining a family when you work here. I've gotten very attached to my coworkers as well as my managers, and they have all treated me with respect. My managers have been very understand with personal and medical emergencies, and I was able to be promoted very quickly. It is generally a very easy job, and it is a great company as a whole.

Cons

Once you make it to customer service staff, it is very hard to get promoted any further unless you have been there for years and years. It is impossible to get full time unless you have been there for years as well, at least in my smaller-sized store. I am very dissatisfied with pay; baggers and cashiers who have been working there for less time are making more money than me, and I only receive 15 cent raises.

Explore other reviews about Publix

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits , profesional groth opportunities

Cons

Poor Training procedures for new hires

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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