Fun place to work, many opportunities for advancement - Customer Service Staff Publix Employee Review

5.0
Aug 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Competent management and most co-workers are sane/competent. Lots of opportunities to advance to management if you are motivated and committed to work. Great benefits such as stock private to Publix associates only, 401k contribution matching (up to $750 a year in Publix stock), and you are given stock in an ESOP every year plus dividends on that free stock. Pay is ok but you'll hit the pay cap pretty quick if you aren't able to move up.

Cons

To even be considered for full time, you must have complete availability for work seven days a week. Disappointing considering I have been interested in FT for the longest time and this new requirement will not make FT possible for me until I am out of school. Boca/Delray area customers are for the most part AWFUL and downright rude a lot of the time. You need to have tough skin and an ability to deflect the nastiness or you will get eaten alive.

Explore other reviews about Publix

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, good for college or high school students with busy schedules

Cons

low pay, not a lot of raise opportunities

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

See reviews by: Helpful|Rating|Date|All